All items sold by BEYOUTURAL ORGANICS & MIZU RUTO undergo rigorous quality control procedures. Every item is inspected before it is shipped, and all goods that are shipped are fully insured in case of loss or damage. Since we offer the highest quality products at the best prices, and we inspect and pack our orders with care, we trust that you will be extremely satisfied with your purchase.

In the event that items are damaged, defective, or incorrectly shipped, we will gladly replace them. You may return unused and unopened products to exchange the variant, or return damaged or defective items within 7 business days from the date you received it. If you purchased multiple products, the 7 days period runs from the date you received the product being returned.

Order cancellations and item exchanges will not be honored, but can be processed as a return/refund if there are proven manufacturing defects.